18005320323
Customer Support Executive
- Ghaziabad, Uttar Pradesh
- Customer service
Description
·Handle customer calls, understand their needs and provide support.
·Transferring calls to Field Executives, monitoring them and closing calls.
·Monitor response time and shutdowns.
·Maintain good customer relations.
·Calling customers for their feedback, publishing reports and working with branches to handle dissatisfied customers.
·Prepare various reports and analyze data.
·Encourage customers to download ECE Smart App
Job Details
| Company : | Birla Elevators Limited - Birla Group |
| Location : | Ghaziabad, Uttar Pradesh |
| Job Type : | Conctract |
| Email : | hr@birlaelevators.com |
| Experince : | 1 |
| Language : | English, Hindi |
| Salary : | ₹ 20 |
| Job ID : | 070826 |
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Birla has the best of both worlds - Values and Legacy of Birla Group and Modern ways of doing things at India's first Smart Elevator Company and a technology leader. There is more to life and work for those who aim to fly higher with passion and excellence in the culture of togetherness when it comes to work and growth.
Testimonials
Excellent services and work. Services are very good In Shalby Hospital Jaipur by Birla Elevators Limited team and thanks for full support.
Mr. Rajendra Sharma
We have been associated with Birla for last 3 years and our experience has been great. All the elevators are equipped with smart features to tackle any problem.
Mr. Arjun Rathore
Sincere appreciation for your seamless services, accountability, and dedication. Your remarkable customer service and ability to handle critical issue has strengthened our relationship. We hope to continue for a longer period of time
Juhi Rama (Corporate HR & Admin)
The service provided by Birla team is excellent at our premises JKJ Jewellers, near Satkar Shopping Center, Malviya Nagar, Jaipur. Appreciate your team work, thank you.
